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(Frequently Asked Questions)

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How does the Daily Spin (“Ugiwheel”) work?

Once every day, you will have the chance to spin the Ugiwheel to win Ugipoints. That’s it!

What streaks can I take part in?

There are multiple streaks, which are no more than certain consecutive actions within the App, you can participate in and have the chance to win additional Ugipoints. Your available streak can be accessed in the Ugipoints section of the App.

Ugipoints Rewards for Streaks:

Category Rewards Event Activity Ugipoints awarded
Login Keepin’ track 7-day streak of launching App (logging in) 5
Payroll Payroll Deposit 12-months streak of making successful deposits from linked payroll account 500
Purchase Daily Streak Use Ugami card 7 days in a row from Monday to Sunday 25
Purchase Weekly Streak Use Ugami card at least 1x /week for 4 weeks in a row 10
Purchase Monthly Streak Use Ugami card at least 1x /month for 12 months in a row 5

How can I participate in the weekly Sweepstakes?

Any user will have the opportunity to win Ugipoints Sweepstakes for simply logging in 5 days in a week. It does not need to be consecutive. However, it does need to be Monday through Sunday. There will be 25 winners each week and each winner will win 1,000 Ugipoints.

How can I earn Achievement Badges?

You’ll have the opportunity to earn badges for completing certain actions within the App. The badges will be displayed in the achievements section of the App. Badges for Achievements:

  Badge Name Achievement
Badges You’re In Congrats on setting up your Ugami account
Badges Ready Player 1 First Card transaction
Badges Rolling Connect your payroll
Badges First Sub First subscription paid through ugami card
Badges 500 Club Make a deposit of $500 or more
Badges Points Purchase Redeem ugipoints for a reward for the first time
Badges Friendly Refer a friend who signs up and funds an account with $100 or more
Badges Boosted Upgrade to Boosted Account
Badges Verified Verify the email address used to create Ugami account
Badges Game On Your Virtual Card has been activated
Badges Pushy Enable push notifications for the Ugami App
Badges First 100 Make your first $100 deposit
Badges Got Lucky First Sweepstakes Win

 

Are there different Status Levels in the Ugami App?

Yes! Your status will climb as your Total Lifetime Ugipoints value increases.

Ugipoints Rewards for Levelling Up:


Status
Levels Next Status TLU Required(03/21) ugipointsAwarded
(03/21)
Points To Next Reward
(03/21)
Beginner Level 1-9 Level 10 0 25 975
Apprentice Level 10-19 Level 20 1000 50 1500
Freelancer Level 20-29 Level 30 2500 125 2500
Journeyman Level 30-39 Level 40 5000 250 5000
Adventurer Level 40-49 Level 50 10000 500 5000
Veteran Level 50-59 Level 60 15000 750 5000
Lord Level 60-69 Level 70 20000 1000 5000
Master Level 70-79 Level 80 25000 1250 5000
Grandmaster Level 80-89 Level 90 30000 1500 10000
Cardlord Level 90-99 Level 100 40000 2000 10000

What language options does the Ugami App offer?

Only English and Spanish at the moment, you can switch languages on the settings screen.

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  • FAQs
  • Press
  • Gaming Goods
  • Giveaways
  • Legal Docs
    • Electronic Disclosure and Consent
    • Privacy Policy
    • Terms Of Use
    • Ugipoints Sweepstakes
    • Rewards Terms & Conditions
    • Consumer Deposit Account Agreement
    • VISA Debit Cardholder Agreement
    • Acceptable Use Policy
Ugami, Inc. All Rights Reserved.
*Disclaimer: All brand name and logos are the property of their respective owners and usage herein may not imply product endorsement or affiliation with Ugami Inc.

Ugami is a financial technology company and is not a bank. Banking services provided by Blue Ridge Bank N.A.; Member FDIC. The Ugami Visa® Debit Card is issued by Blue Ridge Bank N.A. pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa debit cards are accepted.

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